In the unlikely event that your product is faulty when you unbox it, please contact us at customercare@dreamerrv.com.au so we can rectify this for you asap. To speed up the process, please include photos so we can make an assessment and find the best possible solution for you.
We believe it is important to stand by the integrity of our products, so we also offer a 2 year warranty on all products that will cover any manufacturing faults during this time. If you have an issue with your product inside this warranty period please complete our Warranty & Returns Form and our team will be in touch within 7 days to work on a solution for you. To ensure a smooth process, please ensure all information fields are complete before submitting.
“In the spirit of reconciliation, Dreamer RV acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respects to Elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander people today.”